Frequently asked questions

About GetYourRefund

What is my Client ID number?

How do I log in?

What is GetYourRefund and how does it work?

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Why should I file a tax return? I’m nervous!

What are the potential benefits of filing a tax return?

Am I a nonfiler?

I’m under 19, should I file a tax return?

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Security and confidentiality

How do you keep my data safe?

Will the IRS share my information? What about the new rules I am hearing about?

I’m worried my home address is not secure, or I don’t have a fixed address. Is there another address I can use to file taxes?

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Filing help

Can I still file for stimulus payments?

Why do you need my Social Security card? What if I need to replace it?

How do I get my employment documents like 1099 or W2?

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I already filed my return and still need help

How long does it take to get my refund after filing?

How do I check the status of my refund?

The IRS contacted me. Is this a scam?

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